JC_Website-Banner-2022_Accident-assistance

Here are the steps to making your claims

1. Notify Relevant Parties

• If there are injuries, dial 995 for the ambulance or 999 for the police. Do not remove the vehicles unless you need to rescue the injured parties. Move your vehicle to the side if no one is injured.

If you require tow-truck service or further advice on the accident. please call Jack Cars Service Centre 24-hour helpline at (+65) 6748 8824

2. Collect Information

• Do not shift your vehicle. Take photographs of the accident scene and damaged vehicles. You may approach Jack Cars Service Centre for assistance to download the photographs.

• Exchange information and particulars of driver/owner, including name, NRIC/FIN, telephone number, email address, insurer and policy number. Note down the vehicle registration number and vehicle details.

• Note down the name, address, contact number of any
eye-witness(es).

• Avoid all unauthorised tow-truck operators or repair workshops.

• Do not admit liability.

3. Report Accident

File a police report under the following circumstances:

• Injury case

• Hit and run case

• Non-injury involving:

• Government vehicle

• Damage to government property

• Foreign vehicle

• Pedestrian or cyclist

• Report your accident and bring your accident vehicle (regardless of extent of damage) to Jack Cars Service Centre within 24 hours or by the next working day. If you do not comply with this requirement, you may lose your No Claims Discount (NCD) (all or part) during your policy renewal and your rights to claim under the policy may also be affected.

JC_Website-Banner-2022_Roadside-Assitance

Wherever and whenever your car runs into any problem, just call our dedicated customer support line and be assured that help is on the way. We provide assistance in all motoring emergencies from immobilization due to breakdown to minor emergencies such as punctures. We aim to resolve the issue at the roadside, otherwise we will send your car to our Jack Cars Service Centre. It is our mission that our customers drive worry-free. It is our joy to keep our customers driving happy.

HOTLINE: +65 6748 8824

Jeslyn Cheong
Jeslyn Cheong
2021-10-27
recommends
Javen is very patient and helpful in attending to our enquires. Even though we haven’t make up our mind at that point of time, he still answer each of our enquiries promptly and assured us that we can ask him anytime. There is no high pressured selling and he gives us time to consider the offer. He also tried his best to fulfil our request on guarantee bid to secure our car in just 1.5 weeks. I am happy with the service and highly recommend Javen for his professional service and his assistance in helping us in the transaction & delivering the contract to our doorstep to save us a trip.
Khairul Abangrul
Khairul Abangrul
2021-10-23
recommends
Eddy has been a great car consultant. He recommended the best car within our budget. He is friendly, customer-oriented and consistently updating us of the status of our car from starting till car collection day. He even went the extra mile to in securing a good deal for our car. He is still assisting us for after-sale services. Thank you Eddy for being a wonderful and awesome sales person. We will definitely recommend him to our families and friends in the future! 🙂
Benjamin See
Benjamin See
2021-10-22
recommends
Was serviced by Don . Highly recommended as he was prompt on my queries and was constantly providing updates on the approval process. Don also helped ensure overall delivery was smooth without any hiccups . Most importantly he was attentive , transparent and flexible without obligations. Do drop by and look for Don if your looking for a car!
Jalyn Tan
Jalyn Tan
2021-10-21
recommends
We have just collected our new car today with just 1 successful bid from Eddy Keck. Most reliable car salesman we ever met in our life. No words can pair to describe his professionalism & services. Only thing to show our gratitude is to purchase all our new cars from him only.
Plutus Arkades Lek
Plutus Arkades Lek
2021-10-18
recommends
I would strongly recommend Jack Cars , Mr Don who is friendly and managed to answer my book of question and doubts. He will update whenever he got the first hand information . Everything is transparent and he recommend better deal at Jack Cars plus their reliable workshop which ease the owner worries . Jack Cars is one of the most trustworthy parallel car importer in Singapore.
KG Loh
KG Loh
2021-10-17
recommends
Excellent service, patience, prompt action, very understanding from Eddy Keck. Well done!! Highly recommended to all.
Alane Holly Chua
Alane Holly Chua
2021-10-16
recommends
Fantastic service by Javen Lim. Highly recommended as he exceeds our expectations. He managed to deliver our car 1 month earlier than the agreed date. He is very accommodating and helpful and always answer our queries almost instantly. Two thumbs up! 👍🏻👍🏻
Mahathir Abdullah
Mahathir Abdullah
2021-10-16
recommends
Eddy was excellent throughout from purchase to delivery. Fast and efficent! Thumbs up!
Mohamed Ali Matsom
Mohamed Ali Matsom
2021-10-16
recommends
Excellent customer service from Eddy Keck. First time COE bidding successful. Very friendly and customer oriented person.

Jack Cars Service Centre

Our operating hours are:
9am - 5pm (Monday - Friday)
9am - 3pm (Saturday)

Closed on Sundays and Public Holidays

Tel: +65 6748 8824

Jack Cars Service Centre
#01-448/450/452, Blk 3007,
Ubi Road 1, Singapore 408701