JC_Website-Banner-2022_Accident-assistance

Here are the steps to making your claims

1. Notify Relevant Parties

• If there are injuries, dial 995 for the ambulance or 999 for the police. Do not remove the vehicles unless you need to rescue the injured parties. Move your vehicle to the side if no one is injured.

If you require tow-truck service or further advice on the accident. please call Jack Cars Service Centre 24-hour helpline at (+65) 6748 8824

2. Collect Information

• Do not shift your vehicle. Take photographs of the accident scene and damaged vehicles. You may approach Jack Cars Service Centre for assistance to download the photographs.

• Exchange information and particulars of driver/owner, including name, NRIC/FIN, telephone number, email address, insurer and policy number. Note down the vehicle registration number and vehicle details.

• Note down the name, address, contact number of any
eye-witness(es).

• Avoid all unauthorised tow-truck operators or repair workshops.

• Do not admit liability.

3. Report Accident

File a police report under the following circumstances:

• Injury case

• Hit and run case

• Non-injury involving:

• Government vehicle

• Damage to government property

• Foreign vehicle

• Pedestrian or cyclist

• Report your accident and bring your accident vehicle (regardless of extent of damage) to Jack Cars Service Centre within 24 hours or by the next working day. If you do not comply with this requirement, you may lose your No Claims Discount (NCD) (all or part) during your policy renewal and your rights to claim under the policy may also be affected.

JC_Website-Banner-2022_Roadside-Assitance

Wherever and whenever your car runs into any problem, just call our dedicated customer support line and be assured that help is on the way. We provide assistance in all motoring emergencies from immobilization due to breakdown to minor emergencies such as punctures. We aim to resolve the issue at the roadside, otherwise we will send your car to our Jack Cars Service Centre. It is our mission that our customers drive worry-free. It is our joy to keep our customers driving happy.

HOTLINE: +65 6748 8824

Xzads Tan
Xzads Tan
2023-12-21
recommends
1 month back i was browsing around for 2nd hand and new cars at Automobile Megamart. I pass by Jack Cars and Darryl came out and had a friendly chst with me. Back then COE was very high for Cat A. But Darryl wasnt pushy and asked me what am i looking for and whats my budget and how many members are there in my family so that he ca gauge a suitable car for me. Show me around for half an hour before i went for appointment at one of the shop at Level 2. He gave me his namecard and told me to slowly see and dont rush. Just before Black Friday, i contacted him and he told me there is a road show at Thomson Plaza anf told me to come take a look at the offers. It was q good offer. They took in my Old Honda FIT at a good price and Darryl was very attentive to my Parents who are quite old especially mum. He showed them around and told them the features. On that very day on 29th Nov i put my deposit and he even reserved the colour which i wanted even before i arrive. He trust me, i trust him. His colleagues around were also very friendly and chatty. Nice to chat for my parents. I collected my car on Last Friday and before that he was updating me on COE, insurance, car matters, documents and etc. Very very organized and smooth. Jack Cars returned me my deposit on the same day i collected my car. On the day he also very thoughtful to my parents and show me the car functions and etc. Even after that he still chat with me on how's the car and any queries he also answered. Thank you Darryl and Jack Cars for been so nice and very good service to me and my parents. Overall a very very excellent experience. I will recommend to buy from them and especially Darryl.
Imran Bmh
Imran Bmh
2023-08-12
recommends
We were served by agent Kelvin Liang at the recent roadshow by Jack Cars. Kelvin provided excellent service & answered to all our enquiries with professionalism & patience. Smooth process at the roadshow that lasted 1.5hrs. He ensures fast process & never fails to update us periodically. Definitely recommend agent Kelvin Liang. He even gave us a surprise knowing that we were collecting our car on our wedding anniversary. Wonderful experience that we went through. The best we could describe it. A must to call Kelvin Liang of Jack Cars.
Kenny Tay
Kenny Tay
2023-07-06
recommends
Being a first time owner for my first car was hell of a ride. Been hopping around through dealers to dealers and was so skeptical towards cars salesmen until I met Javen Lim from jack’s car. Comparing to other pushy salesmen, Javen was very pleasant and patient from the very moment I step into jack’s car. Guiding and advising me through every details briefly as I have zero knowledge in owning a car, Understanding the wants and need that I require. Javen also put in the extra effort to understand my job nature and run the extra miles to hand over the prior documents at wee hours and ensure that I don’t miss out anything throughout the process. I would definitely recommend my friends and family to look for JAVEN LIM at jack’s car! Keep up the good work!
Kelvin Tan
Kelvin Tan
2023-01-19
recommends
SaM, sale executive who will listen and provide his service to his fullness. Never fail to answer question posted to him. He’s one of the sale executive I will look for for my next purchase. Keep up the good work SAM 👍👍👍👍
QashyFiee QashrinaFirdaus
QashyFiee QashrinaFirdaus
2022-10-05
recommends
We had a very good experience with Jack Cars! Andy replied to us very promptly and invited us to the car showroom. We met with our lovely salesman Darryl. He was very accomodating to us and never push us to the edge. Transaction was smooth up till the delivery. I highly recommend Jack Cars to those who intend to buy your ride, get in touch with Darryl (8769 5195) so that he can assist you on the best deal! Team effort always works the best!🙂 Good job Jack Cars! Look for
Felix Liau
Felix Liau
2022-06-30
recommends
If you are looking for an energetic, knowledgeable and capable of delivering on its promises, you should look for Jack Cars Javen 97572945. He can guide you thro the whole process and manage to get a great loan deal. Actually I almost make a deal with another agent, but with Javen, he let me convince and feel reliable to work with him. Finally, COE for recently bid is still up, and I manage to get my new sienta Hybrid in a right time and good deal. Wow the 25km/L to me is also a great saving. Will deal with you again for my next CAR.
Vivian Yang
Vivian Yang
2022-06-30
recommends
Just collected my car from Jack Cars today. Javen is very responsible person & he did a good job following up closely on my requirements. I will recommend Javen to all my friends who want to buy 🚗
Ain Aidah
Ain Aidah
2022-06-30
recommends
First and foremost I would like to thank Javen for helping and easing me to get the car I want. He really answered to every single of my enquiries at any point if the time and make sure I get my car with everything changed and fixed perfectly. No doubt would definitely recommend him and Jack Cars! Thank you so much once again!✨
Eugene Pang
Eugene Pang
2022-06-25
recommends
Thanks Hubbard for the great service during my purchase of the E200 AMG line from Jack Cars!

Jack Cars Service Centre

Our operating hours are:
9am - 5pm (Monday - Friday)
9am - 3pm (Saturday)

Closed on Sundays and Public Holidays

Tel: +65 6748 8824

Jack Cars Service Centre
#01-448/450/452, Blk 3007,
Ubi Road 1, Singapore 408701